Terms & Conditions
These campaign draw terms and conditions (“Draw Terms”) govern the terms and conditions applicable to The Winner Cobone LLC campaign draws (“Campaign Draws”) that relate to our website (“Site”) and Our mobile app (together the “Platform”).
By using the Platform and/or participating in a Campaign Draw, you agree to be bound by these Draw Terms, as well as the user agreement published on the Site (“User Agreement”). If you do not agree to these Draw Terms, or any of its terms (including any amendments), then you should immediately cease using the Platform, and not enter any Campaign Draw.
These Draw Terms are effective as of 01 June 2019. We may amend these Draw Terms at any point in time without notice and the amendments will take effect once they have been displayed on the Platform. You acknowledge and agree that it is your responsibility to review these Draw Terms periodically to familiarize yourself with any modifications. Your continued use of the Platform and/or entry into Campaign Draws following any amendments shall be construed as acceptance of those amendments.
All Campaign Draws will be approved by Department of Economic Development (Abu Dhabi) and are in accordance with the Commercial Permit Guidebook (as such may be amended from time to time). A valid permit number will be displayed on each respective campaign.
Only users with a valid membership to the Platform (“Platform Members”) that satisfies all the terms of the User Agreement are eligible to enter into our Campaign Draws.
Each product purchased from a campaign by a Platform Member is awarded a single complimentary ticket per product to a specified Campaign Draw.
After the closing Campaign in the promotion, the withdrawal will take place within two months. If the draw date is a holiday in the UAE, the draw will be made on the first business day. All withdrawals must be made in the presence of a representative from the Department of Economic Development, unless the Department of Economic Development agrees otherwise, and therefore the member of the platform can not object, negotiate, interfere or challenge the terms of these withdrawal terms, Representative of the Department of Economic Development The Winner Cobone has the right to close a Campaign Draw at any time. In the event that a campaign is oversubscribed for any reason, We will forthwith reimburse to the oversubscribed Platform Members the payment they have made for the associated produced based on the sequential ticket numbers representing the oversubscribed number of tickets. Winners of Campaign Draws (“Winners”) will be notified on the day the draw occurs and the Winners are selected by Department of Economic Development (Abu Dhabi) representative. The names of Winners may also be announced in the local and regional press as well as on the Platform and our associated social (online) media profiles, unless you specifically advise us otherwise in writing.
All Platform Members consent to the use of their name in the event they are the Winner of any of the Campaign Draws. This includes but is not limited to use of their name in the local and regional press, on the Platform and on any social (online) media profile associated with us.
Post notifying the Winner of their win on the day of the draw, an email will be sent to the registered email on the Platform detailing the next steps and how the Winner can claim the prize.
If we can not communicate with the member of the platform through the contact numbers available in the personal data we deliver the award to the Department of Economic Development Abu Dhabi within 30 days from the date of withdrawal If there is no member of the platform within the UAE, he can appoint his representative to receive the award and provide valid identity cards at the discretion of The Winner Cobone .In its sole discretion, the Company shall have the right to allow the person authorized or authorized by our registered account holder to receive the Product in its place, after submitting the necessary supporting documents. The winning coupon will assess such cases separately, but this does not mean that we ensure that anyone with a mandate or agency is allowed to receive the product instead of our registered account holder. If the product is not delivered within the above mentioned period, we will deliver the product to the Department of Economic Development.
Complimentary ticket numbers are computer generated and sequential to the order in which the products they are associated with are purchased. Platform Members cannot choose ticket numbers as they are generated only upon checkout and completion of purchase of the associated products.
Complimentary tickets awarded to Platform Members are neither refundable nor transferable and are owned solely and exclusively by the Platform Member who they have been awarded to.
If the winner is in the UAE, he or she must come to receive the prize from our headquarters within 30 calendar days, and valid identification documents must be submitted in order to confirm the identity of the person at our discretion. The Winner Cobone, at its sole discretion, has the right to allow the person authorized or authorized by our registered account holder to receive the prize in its place, after submitting the required supporting documents. The winner Cobone will assess these cases separately, but not means that we ensure that those who hold an agency or agency are allowed to receive the award instead of our registered account holder. If the award is not received during the above mentioned period, we will deliver the prize to the Department of Economic Development. The winning coupon will no longer bear any additional liability in respect of your entitlement to the prize. After passing the award to the Department of Economic Development, the winner must communicate with the Department and comply with its terms and conditions.
In the event a Winner does not reside in the United Arab Emirates, We will either courier the Prize to the Winner by air or land in the case of smaller items (as We may determine in Our sole discretion), or ship the Prize to the Winner’s country of residence (nearest seaport as selected by Us in Our sole discretion) free of charge, and We will insure shipment of the Prize until delivery thereof at the port. Collection from the port and clearance through the port and customs shall be the responsibility, and at the cost, of the Winner. Accordingly, all local taxes, custom duties, and any other form of expense beyond shipping and delivery at the port will be paid by the Winner. If any Winner is subsequently found ineligible to participate in the Campaign Draw, We may at Our sole discretion forfeit or reclaim the Prize or dispose of the same in such manner and to such person as We deem fit. All such decisions will be in line with DE regulations as well as UAE law.
We will not be responsible for arranging insurance, including travel insurance, medical insurance, transport expenses, meal expenses, or any expenses of a personal nature, in the collection of the Prize. We will not be responsible for the inability of any Winner to utilize the Prize, for any reason whatsoever, including but not limited to non-issuance of a visa.
We will not be responsible for claims, damages, or expenses of any nature whatsoever for any loss, illness, bodily injury, including death, of or to any Winner and/or any third party during and/or in course of usage of any Prize or due to any defects in any Prize.
Once a Prize is handed to/collected by the courier/handler for international delivery, risk and responsibility will transfer to the Winner and We no longer hold claim nor responsibility for any damage/injury incurred in transit, or upon delivery.
All Prizes represented on our Platform, will be awarded as displayed. Minor changes, including but not limited to color, may occur, however, no major changes, including but not limited to, specification, brand or value, will occur. The Winner Cobone is not responsible for any bank charges, including but not limited to processing fees from your local bank.
By entering the Campaign Draw, Winners confirm their agreement to take part in any associated publicity.